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Mission:

Intitulé du poste: Marine Business Analyst H/F

Ville (CP): Marseille

Descriptif de l’annonce: Diveintar Marine is currently seeking a Marine Business Analyst interested in joining our client specialized in the offshore sector.

The job is composed of two main missions:

1) Account manager

– As the client single point of contact, the account manager animates the relationship: communicates, organizes meetings and training, developpes his network;
– Collect and understand the needs expressed by the different departments of the customers’ organization, in order to propose the most relevant services;
– In collaboration with the Consulting department and Product Manager, collect clients’ feedback, propose new solutions and follow their implementations;
– Ensure the contractual terms are respected (SLAs, deliverables, consulting, etc.);
– Maximize revenue and savings generated from each managed account.

2) Maritime and Data Analyst Expert

– Understand the customers’ operations and problematics;
– Analyze operational data and provide reports and analyses according to customer needs;
– Support the Account Manager to propose relevant solutions to customers;
– Propose new ideas internally: new products, reports/analyses/dashboards/algorithms, ISO certification, company’s processes…;
– Ensure technological and regulatory watch within the society’s field of expertise;
– Perform internal/external training and participate, as a Marine Expert, to Pre-Sales meeting with the Business development team.

 

 

 

 

Profil recherché:

– Merchant Marine/Engineering degree,
– 2 years experience onboard OSV,
– Customer relationship management experience,
– Fluent English required

 Optional:

 – Familiarity with Business Intelligence tools (Power BI, Pyramid Analytics, Excel Pivot Tables),
–  Project Management experience or masters degree. 

We are looking for someone who is:

– Rigorous
– Sens of costumer service
– Adaptable
– A good listener
– With team work spirit
– Proactive, who initiates discussions.

Permanent contract, based in Marseille
International travel once per month

Salary according to profile and business benefits


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Catégorie: Cadre

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